Refund Policy
At Ghichim Threads, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, please review our refund policy below.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, the item must be unused, unworn, and in its original condition with all tags and packaging intact.
Non-Returnable Items
- Items purchased on sale or discount
- Used or damaged products
- Products without original tags or packaging
Refund Process
Once your return is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.
Exchange
We only replace items if they are defective or damaged. If you need an exchange, please contact us with your order details.
Shipping Costs
Shipping charges are non-refundable. Customers may be required to bear return shipping costs unless the product received is damaged or incorrect.
Contact Us
If you have any questions about returns or refunds, feel free to contact us:
- Phone: +91-8961043577
- Email: Ghichimthreads@gmail.com
- Location: Hyderabad, India